Part 2 of teamwork, or lack thereof
I was interviewed by a therapist a few months back for some program. (Not for therapy, but I’ll get there.) She was a genteel lady who spoke as if soothing a newborn, yet I could sense iron will beneath that demeanour. And that intimidated me. I felt that she could see the weaknesses of my being: when her gaze penetrated me, I found myself wringing my hands under the table.
We started with the typical questions. Tell me one interesting fact about yourself. How did you become interested in psychology? What are your career goals? The two other interviewees flanking me answered with practised ease: well, I’ve always been interested in counselling…
Everything was manageable up to the pièce de résistance. Having sat silently beside her until then, her assistant peered at his notes as he recited the question.
I'm sure all of you have had to work in teams in the course of your study. Can you share one instance where you had a teammate who did not participate as much as you would have liked, and what you did in response?
Unsurprisingly, nobody had issues answering. We shared our misadventures with our own flair. I started with an academic definition of social loafing, which her assistant noted with some alarm; someone detailed a more placative approach, and the other had a heartwarming ending to their story. But the details were irrelevant: deconstructed, our stories were identical. There is a slacker, there is retaliation, and perhaps reconciliation.
I thought the interview would end following our earnest sharing. But I was wrong. She leaned forward, her body language incongruent with the killer blow she was about to deliver.
What are your thoughts about… showing compassion to these people?
Just like that, I was ensnared.
My mind was racing. I’d never encountered a question like that before. Whilst I spluttered trying to parse together a coherent response in real-time, my psyche was going through a saga of civil war. Tons of if-then sequences, buts, and rebuttals to those buts battled each other.
Should slackers be shown compassion? Do they deserve compassion? Who’s to say who deserves what? Isn’t it right to show compassion to all, for better or for worse? Everyone’s bound to make mistakes, and the least we could do is be understanding, right? Isn’t that what I’d want from others – empathy in difficult times? But what about situations where someone leeches off the team the whole term with a shitty work ethic? And what if it happens most of the time? What about the others left shouldering the burden of work then?
What about me?
My first instinct was to reject the notion of compassion. Being primed with the thought of slackers already brought forth ugly memories from the recesses of my mind. To further expect me to swallow that resentment and extend loving acceptance to those who brought me suffering? If received offhandedly, the question could even be construed as an insult to those who actually put in effort (or, if I dare say, one could “take umbrage” at the statement). We bear the brunt of the work, they get the grade we worked for with minimal contribution, and we still have to extend compassion to them? Am I supposed to benevolently and passively endure as people take advantage of me for the rest of my life? To accept such an arrangement would be absurd. I can’t help but bitterly wonder if graders consider our feelings when we raise such instances of injustice only to hear “it’s just like that; get used to it”.
I should qualify my statements with a disclaimer that I don’t think of myself as The Most Valued Contributor Of All Time. I have done less than what I could potentially do, once in a while, albeit never regularly. Nevertheless, I continue to find myself appalled when I repeatedly encounter instances where people simply do not seem to care. They’re not even pretending to try. And others become notorious for making loafing a habit and their defining characteristic. I may not have the complete picture – thing is, nobody ever does – but I sure as hell can tell when you’re making an effort.
I’d be happy to extend compassion to everyone if it meant that loafers would actually start pulling their weight in projects, except I don’t recall that working out. Pragmatically speaking, compassion is a lofty ideal only attainable to the enlightened who have unlimited patience and time. And in this pressure cooker of a society, we have neither to spare. I have neither to spare.
Why then, indeed, should we show slackers compassion?
I guess that her counterpoint was designed to be discovered within that internal tirade. Her argument was that with sufficient support and unconditional positive regard, anyone could be motivated to contribute. Keywords: anyone, unconditional. I must admit that this optimistic view doesn’t sit well with my assumptions of human nature, which tend to lean toward the direction of self-centredness. But that could very well be a distortion manifesting from my personal insecurities. If there’s anything I’ve learnt from group work, it’s that our expectations of others are projections of our expectations of ourselves. I demand from others as much as I demand from myself, and I inevitably find myself disappointed because I am chasing unattainable perfection. And expecting others to act in the way we want is maladaptive at worst and naive at best.
It’s easy to attribute this dysfunction to the environment. We exist in a system that pits people against each other, and where the default mode of exchange is transactional rather than relational. My corresponding preoccupation with equal contributions bleeds into everything I think about and do when it comes to work. And my self-centredness hurt me and the people around me in the process. I’d immediately dismissed compassion as a fruitless endeavour on the basis that it wasn’t tangibly productive because I think only in terms of results when it comes to this issue. In this view, people are only worth as much as they can contribute to the outcome – precisely what she was attempting to challenge when she presented us with that thorny question.
Of course, resentment at inequitable contributions is instinctive and natural. But we can choose to rise above those. At least theoretically. And it’s not a have to, as she reiterated – nobody is obligated to show compassion to another. But perhaps we would be better off doing so. In extending compassion to others, we could be doing the same for ourselves – something we often neglect in the pursuit of conventional success. In fact, we probably need this compassion more than ever during these difficult times. Still, I believe we can further advance the conversation by considering other layers of the issue, including distributive justice, and I look forward to encountering more nuanced takes in the future.
I received a few requests for this, so I will be uploading it here.
If this helped you, please consider completing my FYP survey online here – your support means a lot to me. You need to be 21 years old or above, and a Singaporean NTU student to be eligible to participate. Following the completion of the survey, you may also opt to enter a lucky draw where 50 participants will be selected at random to receive a $10 Grab e-voucher around Jan 2021. Contact details may be found at the link.
The summary is currently incomplete (30/99). I will consider completing it and uploading the full version if I assess that there is sufficient interest from the public, because after all it takes time and effort to work on. This will be measured through the number of responses I receive on the survey, which will close tomorrow.
fell in love with ideas of you
roll up then we look at the view
hold up, do you think of me too?
nowadays I don’t know what to do
why you go when I needed you close
back then I messed it up, yea I know
without you is when I go through the most
but it’s okay when I got you close
Compilation of useful resources for incoming freshmen.
All links open in new tabs.
- NTUSU Clubs & Societies Guide: overview of all clubs and societies in NTU, along with social media and contact information
- Freshmen Introduction Booklet also at the same link
- U-Insight: NTUSU’s online magazine covering student affairs
- Gwyneth’s blog posts, because of course:
- Gwyn’s Guide to NTU Modules: comprehensive review of all modules I’ve taken so far.
- Feedback to NTUSU – they read it. Please be nice.
- U-Feedback: official, comprehensive feedback platform
- email@example.com: direct email
- My friend Utek’s trove of resources for psych undergrads.
(Yes… I have friends.)
- Get Psyched: PsychSoc’s awesome newsletter!
- HASS overview on 2nd major/minor: better than NTU’s overview
- URECA Proceedings: compilation of selected articles from URECA across the years. Good to get an idea of what you’re signing up for.
- My URECA paper on construal level, identity, and multiculturalism
- Content of courses: plan ahead with this gold mine
- uWave: consolidates all student services in one neat app. e.g. personalised timetable, bus timings, facility booking, upcoming events, and student forum. Essential
- Blackboard: NTULearn but on your mobile. Essential
- Forest: plant virtual trees; can’t leave app while tree is growing. Virtual coins earned can be converted to planting real-life trees(?)
- BFT: similar to Forest; keeps your phone face-down
- GoParkin: NTU’s new barrier-less initiative uses this for parking
- Microsoft To-Do: create and categorise tasks in to-do lists
- Moment: detailed tracking of phone usage patterns and screen time logged
- CamScanner: scan pages, cards, receipts, your face on demand… You’d be surprised at how much more professional your notes and documents will seem after using this.
- Eisenhower matrix: is your task important? Is it urgent? Is it both, or neither?
- Setting SMART goals: because setting goals is the best way to justify procrastination
- Google Calendar: all basic bitches use it, so can you
- Trello: project management tool designed for collaboration – you can now chastise your group mates with evidence of their social loafing!
- RescueTime: logs your computer usage to create personalised productivity reports
- When2meet.com: coordinates meeting availabilities for groups and presents them in a clean calendar template. No longer do you need to suffer through the never-ending WhatsApp copy-paste threads.
- NTU Psychology Society (instagram|telegram)
- NTU Students’ Union (instagram|telegram): covers latest events on campus and student initiatives
- NTU SSS Club (instagram)
- NTU Food Buddy (t.me/ntufoodbuddy): p2p platform for on-demand campus food delivery
- NTU Paid Studies (t.me/ntupaidstudies): get cash, rewards, or karma in exchange for participating in fellow students’ studies
- Gwyneth’s insta SKSKSKSK
Send me ideas if you want, I’ll credit you
I travelled to Japan to study in Waseda University as part of a language immersion programme under NTU, from 17th June – 26th July 2019. (That was almost a year back because I forgot about this post, but better late than never.) It was the final phase of my transformation into full-fledged weeb. As a model student ready to champion NTU at all times, I hereby report my experiences for my fans.
じゃあ、始めましょう (well, let’s begin)! (Select page 2 below to continue)
To me, commitment is about being willing to be vulnerable. It’s something that’s difficult, if not impossible, to retrieve once given. Like throwing a rock at a pond — it dances across the surface uninhibited, unaware of what’s to come, before the depths inevitably swallow it whole. The ideal of a clean cut is a fantasy; all it takes is a shared glance to topple it. And with this vulnerability comes a lot of pain. It hurts, it hurts often, and it hurts like hell. Is it supposed to be this way? Even with my previous relationships, I don’t have a clear answer, but it might be yes. At some point I started to imagine romantic love as two people (as I’ve been conditioned to understand it) tightly locked in an paradoxical embrace. The shared warmth is so intoxicating you believe you could stay forever, yet at other times this urge to pull away overwhelms. But eventually one side gets tired, because it is so powerful it becomes suffocating, and they let go first.
Ask my friends what my greatest desire is and they’d likely say money – lots and lots of it. Not that I would deny it. Yet money is but a means to an end. What I really want in this world is absolute freedom.
Eight weeks have elapsed since my first class at McGill University. Some things have changed. I have gained new memories, like that of the biting agony felt in my fingers under -20ºC weather, courtesy of Quebec City. I bruised my chin from being stabbed in the face with a pole during a fall while skiing. I started playing MapleStory again out of nostalgia (what? Hmu losers). Other things remain unchanged: being late for back-to-back classes, and burning the midnight oil to chiong assignments. Anyhow, I am the least interesting part of this article. Instead, let me share some observations I have made in my time at McGill. Get ready for a ride – as my time here has been.
As a primer, here are the modules I am taking:
- Human Motivation (P)
- Advanced Topics in Social Psychology (P)
- Development and Underdevelopment (S)
- Sociology of Science (S)
Where P = Psychology, S = Sociology (I’m taking a 2nd Major in Sociology). But this subject discrimination is less important here, for reasons I will later explicate.
Institutions & Structures
McGill is a left-winger/social liberal’s wet dream (suffice it to say that the module on societal [under]development has vastly expanded my repertoire of political terms). I’m not sure if it gets better than this. It is apparently one of the most diverse universities in North America, with ~30% of all undergraduates being international students. I am unable to find corresponding statistics for NTU, because 1) our website is clunky and 2) if Google can’t find it, it’s not worth finding.
Here, student care and empowerment is a big deal; campus protests are common and normalised; you catch glimpses of Bernie supporters at the library; student-run newspapers write scathing satirical pieces on both administrative and student hypocrisy; there is a Marxist coalition named “Socialist Fightback Club” registered as a student society. The members are dead serious about it, and attempted to charge me $4 CAD for a copy of The Communist Manifesto that they printed. The school’s humble “Shag Shop” distributes free condoms and sells experimental sex toys.
One can actually engage in productive discourse on matters of copulation here, without the risk of retaliation from concerned conservatives. In particular, sexual assault at least seems to be taken seriously here – can you imagine? (No, we couldn’t.) This is not to say that McGill is any less susceptible to the inertia of bureaucracy, but it does have a dramatically different outlook on the surface. Social inequality and the repercussions of a colonial past on indigenous peoples are readily acknowledged, though I cannot comment on the extent to which rectifying measures are effective.
On the note of liberty, professors are allotted more freedom in structuring their classes here. Rules appear to be readily revisable at lecturers’ wills. One module I’m taking (Human Motivation) provides an automatic option for students to reduce the weightage of the mid-term exam to 10%, such that the final exam accounts for 90%. (That’s hot.) I can envision that such a policy would be ravenously popular in NTU – not that it would ever be approved. In contrast, NTU appears to have a restricted range on the proportion that the final exam can account for (40-60%). This comparatively laissez-faire regulation runs in line with McGill’s institutional structure.
Classes & Lessons
Right off the bat, classes are more interdisciplinary here – both in content and student composition. That module on development that I jumped into on the sheer fact that it “looked interesting” turned out to be a composite of economics, political science, anthropology, and geography. The last time I took a geography test, I got 6/20. Imagine my terror when I came face-to-face with papers like The Political Economy of Import-Substituting Industrialization in Latin America from the Quarterly Journal of Economics after the add-drop period had passed. It’s halfway through the semester and I’m still not sure what a market economy is. The good news is I’m doing okay, but I might not do this to myself again. (Who am I kidding – I know I would.)
I have a classmate in my social psychology module whose major is Gender, Sexuality, Feminist, and Social Justice Studies (GSFS for short). If you thought I was a radical feminist, you have yet to see the world, my friends. The lady is a hurricane. She wrote a 1,738-word response to a reading on attitudes and beliefs in social cognition where she made the following points: the potential inapplicability of the research to diverse populations, ableism in research, and the problematic assumption that sexual identity is a binary construct. The recommended number of words for each response is 300. I probably wrote my response under 15 minutes. Another student pursuing a branch of neuroscience enjoys relating findings to physical (e.g. fMRI) measurements of the brain, as well her personal difficulties with mental health. The perspective that each student brings to the table is coloured by their unique education and identity, and it makes for a fascinating exchange of ideas.
Class participation is played up more at McGill. Another module that I’m taking (sociology of science – excellent content) is designed with student interaction at its core. In the 1.5 hours of each session, our lecturer spends the first 20-30 minutes enumerating the key concepts of the assigned reading(s) for that day. The class then splits up for the next hour to mull over a set of questions that extrapolate from the reading. And they’re not basic questions limited to “what did the author mean?”; these questions demand engagement and connections across readings, and there are often no clear-cut answers. We upload the content of our discussion in a Word document and are collectively graded for the quality of thought shown (25% of total grade, collated across all responses). Peer evaluation is also taken seriously here – each member anonymously rates the performance of their groupmates, and one’s score is adjusted based on their relative contribution. It’s something NTU should definitely consider implementing as a default, because god knows how many people don’t know how to pull their weight in projects.
Individually, we are also expected to craft and submit discussion questions (another 25%). Outstanding submissions are included as part of the group discussion worksheet, and automatically receive full marks. The system works such that if there are 6 questions on the worksheet that day, there could be anywhere from 2-6 student submissions. Including 10% for simply doing your readings on time, here it can be seen that the participation aspect already accounts for more than half (60%) of the final grade.
In my view, learning at McGill entails more negotiation and subjective interpretation, while NTU adopts a more definitive-instructive approach. This style of learning intrigued me, because I’m more of a lone wolf-type – the environment at home favours this approach. The general sequence of my tutorials in NTU is this: lecturer/tutor rambles > asks if students have any questions > receives no response > class ends. That doesn’t mean you can’t attempt to participate, but active participation is simply not built into its blueprint.
Either way, the merits of this collaborative learning approach at McGill are clear enough: listening to multiple perspectives on an issue widens one’s scope of thought. The downsides are that conversations veer off-topic rapidly, and clarity is sacrificed for variety. It also doesn’t always mean that the quality of thought is better. Silence appears to be an uncomfortable concept here, to the point that fluffed up nonsense is better than nothing. I disagree. Nonetheless, it surely contributes to a livelier classroom that can be simultaneously stimulating and overwhelming. It’s an important reminder that what works at home does not always work elsewhere, and the world out there is much greater than my tiny safe-space bubble. You know what that means: ~character development~! Catch me back in NTU more eloquent, outgoing, and assertive than ever before! /s
Montreal’s Quirks & People
McGill’s medium of instruction is English, but everyone I’ve met there is effectively bilingual. Still, natives seem more comfortable in French, which is reflected in the ubiquity of the language in Montreal’s physical infrastructure. As a whole, French dominates in the Quebec region. Montreal has a particularly curious history of Franco-Anglophone relations.
Part of the reason why I picked Canada (and McGill) as my exchange destination was because my gut said I wouldn’t experience racism as much here than if I were to go elsewhere, like Australia or the US. I think I was right. My friends at other places have shared instances where they’ve faced aggression and outright discrimination (e.g. UK). I toured New York and Boston before entering Canada in December 2019. Even with four of us, I never felt safe. There was always an undercurrent of chaotic instability that I couldn’t shake off. A man seated barely two metres away from me at the metro suddenly punched the air in an uppercut motion, and I was so terrified my knees nearly gave way. And there was this one exchange with a phone operator when I was purchasing tickets for Chicago on Broadway:
Operator: … and your country of residence?
Operator: Oh, so you’re from China! That’s fine, you could have said so from the beginning.
Me: [sigh] … No, that’s not in China.
Operator: No? Japan then?welp.
Especially with the coronavirus, it’s not a great year for the Chinese. The upside is that Canada remains fairly unafflicted, and the panic hasn’t set in. A man did give me the side eye and scooted away from me when I coughed on the train once, but I can understand that, LOL.
In Canada, at least in downtown Montreal, it’s different. If there is racism, they mask it superbly. The people here are more assertive than we are, but they are not rude (which is a fine line the Americans often transgress imo). Crucially, I feel that I can breathe here. It’s merely a feeling, not grounded in any good science, but it’s a powerful contrast. Then again, it should be noted that most people I interact with are from the same group – basically, liberals with heightened political sensitivities. (Not everyone is the same, y’know, like one of my [Singaporean male] followers who made it a point to declare to me via DMs that Bernie and his supporters were hypocritical for being “anti-big corp”. God, I get so wet when boys take on the Mantle of Responsibility to let me know I’m misguided because they know so much better. Hit me harder with that Big Knowledge, daddy!)
Learning is more intrinsically enjoyable without the omnipresent pressure of having to outdo your peers. Here, the only target to outdo is myself. I go to classes because I want to learn (fine – to be accurate, the kiasu mentality of not wanting to lose out on what I could be potentially learning kicks in, but that’s just semantics). I push myself equally hard for my assignments, though I will admit I give myself leeway on smaller matters. Of course, I still want the A, but it is a bonus byproduct rather than the motivating force.
Things aren’t transformed simply because you’re overseas. In fact, you realise that some phenomena are indeed universal, like social loafing (à la groupmates slacking off). The boys from NTU with me are still tanking the group projects for their modules, because their perfectionist mentality persists. I was lucky enough to have zero modules with group projects – I’d be damned if I had to deal with that BS even on exchange.
This is by no means a campaign against grades – I continue to endorse that people should be rewarded in proportion to the effort and quality of work they put in (wow, meritocratic ideal siol, indoctrinated Sinkie). The point is that we don’t have to, and in fact shouldn’t, take the existing standards of our education system for granted. They are not set in stone, and can always be changed for the better. Don’t let anyone tell you otherwise.
I wouldn’t say my experience at McGill has been life-changing. I’m still very much in a comfortable space, with my beliefs and values unchallenged. In fact, McGill might even suit my ideology better. What I’ve seen is only the tip of the iceberg. However, I believe acknowledging this fact opens the door to a new beginning. I’ve seen glimpses of how things can be different, but still work well. The next step is to get out there with this (marginally) broadened perspective and use it. Baby steps, small steps, progress all the same. Maybe it’s not the goal, but how we get there that matters.